Owners access | Hotel information and booking website unofficial
Destination Family Hotel, Whitehorse
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
314 Ray Street,
Whitehorse,
Canada,
Y1A 5R3,
Yukon
View all
We are looking for rooms with better price.
Looks like there are no rooms available in this hotel for your dates.
You can check other available hotels or try other dates.
Price and Room Availability Calendar
Check availability and prices for your dates now!
Getting around
A list of all available modes of transport
City Centre
Whitehorse
1.3
km
Airports
Erik Nielsen Whitehorse International (YXY)
5.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Kitchenette!
“The kitchenette was a great feature for our family, allowing us to prepare meals conveniently and enjoy family time.” view full review
Shower Power!
“The shower pressure was amazing! It made every shower feel refreshing and revitalizing.” view full review
Cozy Comfort!
“The bed in our room was incredibly comfortable, ensuring we had a restful night's sleep after a long day.” view full review
Great Channel Variety!
“The TV offered a great selection of channels, keeping the whole family entertained during our downtime.” view full review
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Services
Laundry
Dining
Restaurant
Show more
Location
314 Ray Street,
Whitehorse,
Canada,
Y1A 5R3,
Yukon
Map view
314 Ray Street,
Whitehorse,
Canada,
Y1A 5R3,
Yukon
City landmarks
Museum
MacBride Museum of Yukon History
1.2
km
10 Robert Service Way
SS Klondike National Historic Site
2.2
km
1171 1st Ave
Kwanlin Dun Cultural Centre
1.1
km
Gallery
North End Gallery
1.3
km
Museum
Yukon Beringia Interpretive Centre
2.2
km
4129 4th Ave
Yukon Artists @ Work
760 m
4078 4th Ave 101B - Door on Hanson Street
Anto Yukon
1.2
km
2071 2nd Ave
Yukon Legislative Assembly
1.3
km
Museum
Old Log Church Museum
1.7
km
Lake Laberge
1.3
km
Yukon Cinema Centre
720 m
305 Range Rd
Metal Whitehorse Horse Sculpture
1.7
km
2270 2nd Ave
Real Canadian Superstore
1.0
km
Yukon Beringia Interpretive
640 m
Mall
710 m
Church
White Horse Christ Cathedral
820 m
War Memorial
820 m
300 Main St
Parks Canada
870 m
Gallery
Arts Underground
930 m
Prospector Statue
900 m
Public Building
Taylor House
910 m
City Center Downtown
930 m
Hougens Center
940 m
205c Main St
Midnight Sun Emporium
950 m
Gallery
Sundog Carving Studio & Gallery
960 m
Midnight Sun Gallery & Gifts
960 m
United Church of Canada
980 m
Museum
Yukon Transportation Museum
6.1
km
Nearby
Shipyards Park
530 m
Salvation Army
550 m
Restaurants
Quizno's Sub
730 m
210B Ogilvie St
A&W Restaurant
720 m
2222 2nd Ave
Faladi Foods
730 m
Shipyard Park Fireweed Farmers Market Shipyard Park
Zillmans Grill
710 m
2193 2nd Ave
Midnight Sun Coffee Roasters
1.2
km
9002 Quartz Road
Panda Panda Noodle House
870 m
4121 4th Ave
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Nearby dining options
Unsafe atmosphere
Poor room condition
7.8/10
Very good
Rooms
7.9
Location
8.7
Service
8.1
Dining
7.0
Guest reviews
7.8/10
based on 14 reviews
Luke
United Kingdom,
January
2025
9.8/10
I had a wonderful experience at this hotel during my recent visit. The improvements since my last stay are remarkable, from the cleanliness of the grounds to the polite staff. The upgraded room was especially spacious, making it perfect for my family trip. The location is fantastic, with convenient access to nearby restaurants and shopping. Overall, I highly recommend this hotel for families looking for a comfortable stay.
Rooms
10.0
We were pleasantly surprised to find that our room had been upgraded to a bigger space. It was very spacious and well-maintained.
Service
10.0
The staff was polite and accommodating, definitely adding to the pleasant experience.
Location
9.0
The hotel's location is ideal, just a short distance from the Canadian Superstore and several restaurants, making it very convenient for our family needs.
Dining
Facilities
Harold
United Kingdom,
January
2025
5.6/10
The hotel has some redeeming qualities, like a comfortable bed and a friendly front desk staff. However, my experience was marred by the outdated and musty conditions of the room, along with a very disappointing environment. Overall, I wouldn’t recommend staying here if you have other options available.
Rooms
5.0
The room was adequate with a comfortable bed, but it felt very dated and had a strong musty smell.
Service
7.0
The staff at the front desk were pleasant, and I appreciated their willingness to help when I requested a hair dryer.
Location
8.0
The hotel is easy to find and conveniently close to Tim Hortons, making it a decent spot for a quick breakfast.
Dining
Facilities
5.0
The hotel overall felt uninviting, particularly the basement area which had a creepy atmosphere.
Parker
United Kingdom,
December
2024
5.0/10
My family had a disappointing experience at this hotel. We faced immediate safety concerns when someone attempted to break into our truck, which was unacceptable. The room we had was in the basement and smelled strongly of a cheap air freshener; it felt dated and uncomfortable. The only bright spots were the friendly staff and the accessible laundromat. Overall, I wouldn't recommend it, especially at the price we paid.
Rooms
5.0
The room was in the basement, smelled unpleasant, and felt very dated.
Service
5.0
The staff seemed friendly, but their response to our safety concern was lackluster.
Location
5.0
While centrally located, it didn't feel safe, particularly with the incident we experienced.
Dining
Facilities
5.0
The laundromat was accessible, which was a plus, but overall facilities felt outdated.
Christina
United Kingdom,
November
2024
9.4/10
I had a wonderful experience at this hotel! They upgraded our room, which was spacious and perfect for my family. The location is convenient, with a Canadian Superstore and several dining options nearby. The staff was polite and everything felt clean and well-maintained. I’m really impressed with the changes since my last visit, and I’m looking forward to staying here again.
Rooms
10.0
We were upgraded to a bigger room that was very comfortable for my family.
Service
9.0
The staff were polite and made our stay pleasant.
Location
10.0
The location is excellent, just a short distance from the Canadian Superstore and restaurants.
Dining
Facilities
Nicholas
United Kingdom,
November
2024
9.2/10
I’m thrilled with my stay at the hotel! The improvements since my last visit are significant, with a clean environment and attentive service. Our room was upgraded, which was a nice surprise as I was traveling with my parents. Convenience is key here, especially with a Canadian Superstore so close and plenty of nearby restaurants. The only drawback is that while everything is better than before, there might still be gaps to fill in some areas.
Rooms
9.0
Our room was spacious and appeared freshly upgraded, making our stay very comfortable.
Service
9.0
The service was excellent, with polite staff who really made us feel welcome.
Location
10.0
The location is outstanding, just a stone's throw from the Canadian Superstore and numerous dining options.
Dining
Facilities
9.0
The facilities are much improved and well-kept, contributing to an overall enjoyable experience.
Liam
United Kingdom,
November
2024
9.4/10
I had a wonderful stay at this hotel, especially since they upgraded my room to a larger one, making it perfect for my family trip. The location was fantastic, just a short walk from the Canadian Superstore and close to numerous restaurants. The hotel has undergone impressive changes under new management and is much cleaner and modern than I remembered. However, it could still use a few more amenities to really elevate the experience.
Rooms
10.0
I loved my upgraded room; it was spacious and comfortable, perfect for traveling with my parents.
Service
9.0
The service was exceptional this time around, as the staff was polite and attentive throughout our stay.
Location
10.0
The hotel has a great location, surrounded by restaurants and just a stone's throw away from a major grocery store.
Dining
Facilities
8.0
While the facilities were much improved, I hope to see even more upgrades in the future to enhance the overall experience.
Sebastian
United Kingdom,
November
2024
5.0/10
My stay was quite disappointing. The rooms lacked basic updates, and I felt unsafe due to some questionable individuals around. While the location was convenient for getting around, the experience was marred by the lack of care in maintenance and unprofessional service. Overall, not worth the price paid, especially since I was forced to stay here due to a booking issue with another hotel.
Rooms
5.0
The room was in the basement with a view of a block wall just a foot away. The decor was ugly and there was a hole in the drywall.
Service
5.0
The front desk lady was initially nice, but became rude when I expressed concerns about the room.
Location
7.0
The location had easy access to shopping and dining, which was a plus.
Dining
Facilities
5.0
The hotel had basic amenities, but everything felt neglected, and the ice was locked up.
Convenient location
Unsafe atmosphere
Hannah
United Kingdom,
September
2024
8.6/10
This hotel has made some impressive strides since my last visit! The staff is now incredibly polite and welcoming, which made my stay much more enjoyable. The upgrades to the hotel are noticeable, especially in cleanliness and comfort. There were a few hiccups with the dining options, but overall, I found the value for money quite satisfactory. It's also conveniently located near restaurants and a grocery store, making it an easy choice for families traveling together.
Rooms
9.0
Our room was upgraded to a bigger space, which was perfect for traveling with family. The cleanliness was evident, and it felt very modern.
Service
10.0
The staff was extremely polite and accommodating. I appreciated the noticeable improvement since my last stay.
Location
9.0
The hotel is in a strategic spot, just a stone's throw away from the Canadian Superstore and surrounded by various restaurants.
Dining
7.0
While the dining options were decent, I felt that having more variety would have enhanced the experience.
Facilities
8.0
The overall facilities seemed well-maintained and offered a lot of comfort, which added to the pleasurable experience.
Polite staff
Limited dining options
Grace
United Kingdom,
September
2024
9.6/10
I had a wonderful experience at this hotel during my recent family trip. They upgraded our room to a spacious one, which was fantastic for me and my parents. The location is a real gem, very close to the Canadian Superstore and with several nearby restaurants to choose from. I felt that the overall cleanliness and maintenance of the hotel have vastly improved, making it a place I would gladly return to, especially for family getaways.
Rooms
10.0
We were pleasantly surprised by the spacious upgrade to our room, which was perfect for our family stay.
Service
9.0
The staff was quite polite and attentive, a significant improvement from my previous visit.
Location
10.0
The location is superb, with the Canadian Superstore just a stone's throw away and plenty of dining options around.
Dining
Facilities
9.0
The hotel grounds are clean and well-maintained, showing clear upgrades since my last visit.
Spacious room upgrade
None mentioned
Ava
United Kingdom,
September
2024
8.4/10
I had a great stay at this hotel, which has clearly improved since my last visit a few years ago. The staff were polite and attentive, and I loved how clean and modern everything felt. The room upgrade was a fantastic surprise, especially since I was traveling with my parents. One small downside was that the breakfast options could be a bit more varied, but overall, it's a comfortable place that's worth the money.
Rooms
10.0
They upgraded us to a larger room, which was perfect for our family.
Service
9.0
The staff was polite and attentive, making our stay pleasant.
Location
9.0
The hotel is conveniently located near the Canadian Superstore and several restaurants.
Dining
Facilities
Charles
United Kingdom,
September
2024
5.0/10
My stay at this hotel was quite disappointing. The room I had was small, dark, and smelled musty, and the check-in process lacked any warmth. While the location is convenient for exploring the area, the facilities feel outdated, and the lack of breakfast options was a downside. Overall, I wouldn't consider it a good value for the price I paid.
Rooms
5.0
The room was small and dated with an unusual smell. It definitely did not meet my expectations.
Service
5.0
The service at check-in felt very perfunctory; they didn’t seem to care much about my stay.
Location
7.0
The hotel is fairly centrally located, which is a plus for sightseeing.
Dining
Facilities
5.0
The hotel seemed to lack modern amenities; the Wi-Fi was poor and the overall feel was uninviting.
Ian
United Kingdom,
August
2024
8.0/10
I had a wonderful experience at this hotel. The improvements since my last stay three years ago were remarkable. The staff was polite and helpful, and the cleanliness of the hotel was impressive. Plus, the location was perfect for my family as it was close to numerous dining options. I really appreciated the upgrade to a larger room for my parents and me. Overall, I would definitely come back here again and recommend it for family trips!
Rooms
10.0
We received a generous upgrade to a larger room, which was really nice for my family.
Service
10.0
The staff was very polite and attentive, making our stay much more enjoyable.
Location
9.0
The hotel is conveniently located a short walk from the Canadian Superstore and restaurants, which made it very easy for us.
Dining
Facilities
9.0
The hotel grounds were upgraded and thoroughly cleaned, adding to the overall positive experience.
Emerson
United Kingdom,
August
2024
9.0/10
My stay at this hotel was fantastic, especially with the room upgrade that accommodated my family perfectly. The location was super convenient, just a short walk to a Canadian Superstore and surrounded by great dining options. The staff were polite and the improvements made by the new owners are definitely noticeable. However, I would have loved to see even more dining variety during our stay.
Rooms
10.0
We were upgraded to a larger room that was spacious and comfortable for my family.
Service
9.0
The staff were very polite and accommodating, which made our stay even better.
Location
10.0
The hotel is ideally located just a stone's throw from the Canadian Superstore and many nearby restaurants.
Dining
7.0
While I enjoyed the meals, I felt there could have been more variety in the dining options.
Facilities
9.0
The hotel grounds were thoroughly cleaned and well-maintained, which added to the overall experience.
Daniel
United Kingdom,
August
2024
9.8/10
I had a fantastic stay! The hotel offered generous upgrades to our room, making it extra spacious for my family. The location was perfect, just a short walk away from the Canadian Superstore and surrounded by various restaurants. The improvements made by the new owners really showed, especially in the cleanliness and the polite staff. While my overall stay was great, I noticed the need for some minor updates in certain areas. Highly recommended for family trips!
Rooms
10.0
We were pleasantly surprised when we got upgraded to a bigger room, which was very comfortable and accommodating for my parents and me.
Service
9.0
The service was excellent; I appreciated how polite the staff was throughout our stay.
Location
10.0
The location was ideal, being so close to the Canadian Superstore and many restaurants, which made our stay very convenient.
Dining
Facilities
9.0
The hotel grounds were thoroughly cleaned, and you could see the efforts made by the new owners towards improving the facilities.